Privacy Policy
Granulab (M) Sdn Bhd
Last Updated: 19 June 2025
At Granulab (M) Sdn Bhd (“Granulab”, “we”, “our” or “us”), we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us via our website, products, services, and communications.
1. Personal Data We Collect
We may collect and process the following categories of personal data:
1. Name, company name, job title, and contact information (e.g., email, phone)
2. Medical professional registration details (where applicable)
3. Any information provided via inquiry forms or email
4. Technical data such as IP address, browser type, and website usage patterns
2. Purpose of Collection
We collect your personal data for the following purposes:
1. To respond to your inquiries or requests
2. To process orders, quotations, or business dealings
3. For product updates, marketing communications, and event invitations (with consent)
4. For compliance with legal or regulatory requirements
5. To improve our website functionality and user experience
3. Disclosure of Personal Data Your personal data may be disclosed to:
1. Our employees, subsidiaries, and affiliates for legitimate business operations
2. Service providers (e.g., IT, marketing, logistics) acting on our behalf
3. Regulators, legal authorities, or government bodies where required by law We will ensure all third parties comply with strict confidentiality and data protection
obligations.
4. Security
We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Your Rights Under the PDPA, you have the right to:
1. Access your personal data
2. Correct any inaccurate or outdated data
3. Withdraw consent to processing (where applicable)
To exercise your rights, please contact us using the details below.
7. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve user experience and website performance. You may manage your cookie preferences in your browser settings.
8. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact:
Data Protection Officer
Granulab (M) Sdn Bhd
Lot 14, Jalan Anggerik Mokara 31/47, Kota Kemuning, 40460 Shah Alam, Selangor
